**MG YOUR STORY MATTERS LIMITED Privacy Policy**

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**Our Commitment to Privacy**  

At MG YOUR STORY MATTERS LIMITED, also referred to as "We", "Us", or "Our", we prioritize the digital privacy of our users. This document illustrates our dedication and approach towards safeguarding the personal information you share with us when you utilize our services across our platforms. This policy applies to everyone, whether you're directly engaging with our services or through third-party platforms like Google and Apple. We encourage you to go through this policy comprehensively.

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**1. The Data We Collect**  

Your interaction with us may lead us to gather specific data during various interactions:

- When you create an account.

- As you use our services, notably when communicating with our medical professionals.

- Through direct dialogues with us – be it via emails, customer support, or social channels.

- If you take part in our promotions or surveys.

This information could encompass personal identifiers such as your name, contact info, date of birth, and payment details. Given the nature of our service, health-focused data such as medical histories, current medications, mental health conditions, and treatment plans might also be collected.

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**2. Our Objective for Data Collection**  

Your data assists us to:

- Constantly refine the quality of our services.

- Deliver personalized content and insights.

- Maintain communication about service-related topics.

- Address your questions and provide efficient customer assistance.

- Ensure secure payment processing and avert any fraudulent attempts.

- Undertake research, analytics, and surveys.

- Adhere to our service terms and statutory requirements.

- Defend the interests and rights of our organization, our clientele, and third parties.

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**3. Your Data's Disclosure**  

Certain scenarios necessitate sharing some of your information:

- With medical professionals, payment intermediaries, or other service-related entities to ensure our service's seamless delivery.

- Joint research or surveys with strategic third-party associates.

But, it's imperative to highlight: **Your health-centric data will never be disclosed for marketing purposes without your explicit agreement.**

There could also be legally-driven circumstances or in the spirit of safeguarding our rights when we may need to reveal your data.

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**4. Upholding the Security of Your Data**  

Securing your data is our duty. We employ state-of-the-art measures to prevent any unauthorized interventions or alterations. Yet, it's vital to acknowledge that no digital security measure is wholly impenetrable.

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**5. Notice to Our International Patrons**  

If you're leveraging our services from outside the UK, be informed that your data might be stored and processed in the UK, where our registered office is located. Engaging with our services indicates your consent to this arrangement.

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**6. Amendments to the Policy**  

We might occasionally update our practices. Any major changes to this policy will be notified on our platforms. Continued interaction post these notifications means you accept the modified terms.

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**7. Reach Out to Us**  

For any queries or clarifications related to this policy, please get in touch at [**www.mgyourstorymatters.com**](http://www.mgyourstorymatters.com) or through our registered office:

**MG YOUR STORY MATTERS LIMITED**  

160 Gravesend Road,  

Strood, Rochester,  

Kent, United Kingdom,  

ME2 3QT  

Company number: 14585172

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